Terms And Conditions


1-Spring Pte Ltd Terms & Conditions

These terms & conditions govern 1-Spring Pte Ltd and your access & use of www.1-arden.sg (hereinafter “website”); by using this website and purchasing from 1-Spring Pte Ltd, you accept these terms & conditions in full. You are responsible for reading the terms & conditions. If you do not accept these terms & conditions; or any part of these terms & conditions, you must not use this website and must not continue your purchase with 1-Spring Pte Ltd. 1-Spring Pte Ltd reserves the right to change & amend these terms & conditions at any point of time.

1-Spring Pte Ltd reserves the right to edit the specifications of products (with reference only to goods sold/retailed by 1-Spring Pte Ltd) & services. Actual product colours may differ slightly from those on display or shown in the website. 

Prices & Payment Methods
All products listed in this website are subjected to availability. Prices are listed in Singapore Dollars (SGD) & are subjected to amendments without notice. Payment mode accepted is via Online Payment (Reddot) only. Customers must pay all the necessary payment processing fees applicable to the relevant payment methods. 1-Spring Pte Ltd will process your order as soon as possible when the full payment of your order is received.

Accepting of Orders
1-Spring Pte Ltd may not be able to accept & therefore, must cancel certain orders. 1-Spring Pte Ltd reserves the right, at sole discretion, to reject or cancel any order for any reason. Situations that may result in orders being cancelled include: – limitations on stock quantities available for purchase, inaccuracies or errors in product or pricing data, or issues identified by 1-Spring Pte Ltd credit & scam avoidance representatives. 1-Spring Pte Ltd may require further verifications or information before accepting any order. 1-Spring Pte Ltd will contact you if all or any portion of your order is cancelled or if additional data is required to accept your order.

Both parties agree that, after order dispatch, transportation is the sole responsibility of the third-party logistics or freight company. During this stage, full ownership of the product(s) belongs to the buyer; all relevant & associated liability & risks during transportation shall be borne by the buyer.

Transfer of Title
By placing an order on this site, you authorize 1-Spring Pte Ltd to engage third party shipping/logistics/delivery services on your behalf. Title to the products in your order will be transferred to you when the products leave our storage facilities & are delivered to the courier/delivery representative/s for delivery to an address designated by you in the order. All liabilities & risks to the products will also be transferred to you at that time.

Warranty & Service
1-Spring Pte Ltd makes no warranties of any kind (express or implied), including, but not limited to, fitness for a particular purpose, data accuracy, operation of the site, content, materials, or products & services mentioned on this site.

If you receive a product with obvious flaws seen from the packaging, you have the option to not accept it from our delivery personnel. Whenever signing for a package, you or your representative are stating that you receive the product in good condition.

1-Spring Pte Ltd will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damages arising out of any problem in relation to the goods. 1-Spring Pte Ltd shall have no liability to compensate via monetary payment to you by way of compensation.

Exchange & Return Policy
If you receive a damaged product from 1-Spring Pte Ltd, you may exchange it for an equal piece. Exchanges will be done if the item was rejected on-the-spot during the delivery due to any damages, or within 24-hours after receiving the delivery. It is compulsory that 1-Spring Pte Ltd receives images of the damage/s before doing the replacement.

If you receive an incorrect item, please contact 1-Spring Pte Ltd immediately. The correct item will be sent to you in a timely manner & arrangements will be made by us for the return of the incorrect product.

The period of exchange or returns acceptable will be within 3 days from the day the order gets dispatched from our warehouse. Returned goods should be unused, clean and undamaged, in original tags and packaging. 1-Spring Pte Ltd reserves the right to reject any returns if item does not meet all of the above conditions and if its no longer in an acceptable condition. Exchange items should be of same value.

Lead Time
1-Spring Pte Ltd does not guarantee at any time a certain delivery date or time frame for the delivery for any product or order. Any listed time for shipping is an estimate only.

For orders with deadlines, please order well in advance. Additional express shipment charges apply for all urgent/early ship requests. 

1-Spring Pte Ltd will not be liable for the delay in delivery or shipment lead time if you decide to make any changes to your orders.

1-Spring Pte Ltd will not be liable to you for any delay or failure to deliver the goods ordered due to unforeseen circumstances defined as Act of God including, without limitation, breakdown of systems or networks, vehicle breakdown, last minute change in orders, disasters or accidents.

Cancellation Policy
In the event that you cancel your order when your order has already been dispatched from our stock holding facility, you will be responsible for all delivery & administrative costs. Refunds will be given in the same form as the payment for the original purchase within 30 working days, excluding the delivery & administrative costs.

1-Spring Pte Ltd furniture names & logos, designs of products & all related product & service names are the trademarks or intellectual property of 1-Spring Pte Ltd. Access to this site does not permit anyone to use any name, logo, content or photo in any manner.

You may not use, reproduce, duplicate, amend, convey, display, circulate, retail, license, publicly perform, distribute or commercially exploit any of the content or otherwise utilize of any of the content in a way not permitted by 1-Spring Pte Ltd, without its express prior written consent.

Privacy & Respectful Conduct
Any comments, suggestions, ideas, reviews, testimonials, images & other submissions that you send to us through the site, or by email, mail, telephone, at our stores or in any social media platforms through us are provided on a non-confidential basis. By submitting your testimonials or reviews, you are granting us the permission to repost, distribute, edit, share with our users & community, display for our artworks, on posters & marketing collaterals.

You agree that no comments or testimonials will violate any right of any third party. You further agree that no part of any comments or testimonials will be unlawful, abusive or offensive. You are solely responsible for your own comments & testimonials. 1-Spring Pte Ltd reserves the right to monitor, modify or delete any of these comments or testimonials.

By accessing this site, you also consent not to use the site to post or transmit any offensive, harmful, unlawful, threating, defamatory, obscene, abusive, hateful, profane material or any material that would be considered a criminal offense, or would violate the law.